Corporate Statement on Recent Scam-Related Activities Involving LiquidPay

8 August 2026

Liquid Group is aware of reports by the Singapore Police Force concerning a scheme involving the unauthorised use of Singpass credentials belonging to work permit holders to register for financial and telecommunications accounts, including LiquidPay accounts.

We take the misuse of our platform for unlawful activities extremely seriously.

Liquid Group is working closely with the relevant authorities to support their ongoing investigations.

Protecting our customers and maintaining the integrity of Singapore's digital payments ecosystem remain our highest priorities. Liquid Group will continue to cooperate fully with law enforcement and the relevant authorities as investigations progress.

Staying vigilant against scams

We remind members of the public to never disclose or provide another person with access to their Singpass credentials, passwords or one-time passwords (OTPs), regardless of any payment or other incentive being offered.

Members of the public should remain cautious of requests to provide personal information or access to their digital identity credentials and should verify any suspicious offers or requests through official channels before taking any action.

If you believe a LiquidPay account may have been opened in your name without your knowledge, or if you have been approached by someone asking you to provide your personal or Singpass credentials in connection with LiquidPay, please contact us immediately at support@liquidgroup.sg.

Liquid Group remains committed to working closely with law enforcement, the relevant authorities and industry partners to combat scams, prevent the misuse of financial accounts and protect consumers.