Scam Awareness: Protect Yourself in a Digital World

At Liquid Group, we work around the clock to safeguard your personal information and ensure your transactions are secure. But no security system is complete without you — staying vigilant is your best defense. Scammers are constantly evolving their tactics to trick unsuspecting victims into giving up sensitive information or transferring funds. 

In this guide, we’ll help you better understand common scams, how they work, and what steps you can take to protect yourself. 

What is a Scam? 

A scam is any fraudulent scheme where a scammer deceives you into providing personal information, money, or access to your financial accounts. Scams today are sophisticated — they can come through calls, texts, emails, social media, dating apps, or even pop-up ads. 

Common Types of Scams (and How to Spot Them) 

1. Money Mule Scams

A money mule transfers illegally obtained funds on behalf of criminals, sometimes unknowingly. You may be asked to “lend your account” for transactions or “help someone move money” overseas — this is illegal, and you could face prosecution. 

Liquid Group has zero tolerance towards money rules, and we will not hesitate to report money mule cases to the Police. 

Tip: Never allow your account to be used by anyone else, even if they offer you a commission. 

2. Impersonation Scams
   

Scammers impersonate government officials, police officers, or company representatives. They may tell you your account is involved in a crime or that you owe taxes, pressuring you to “cooperate” by providing sensitive information. 

Tip: No government or reputable organisation will ask for your passwords or banking PINs over the phone or text. 

3. Loan Scams
   

Promises of fast, easy loans with no credit checks often come with upfront fees. Once you pay the fee, the loan never materialises. 

Tip: Always verify the lender’s license with official registries before engaging. 

4. Investment Scams
   

These scams offer “guaranteed” high returns in a short period of time — often via cryptocurrency, forex trading, or real estate — but your money is simply stolen. 

Tip: If it sounds too good to be true, it probably is. Only invest through licensed financial advisors and platforms. 

5. Romance / Love Scams
   

Scammers create fake profiles on dating platforms, build emotional connections, then ask for money to cover “emergencies” or travel to meet you. 

Tip: Be cautious if someone you haven’t met in person asks for financial help, no matter how convincing the story. 

6. Lottery and Prize Scams
   

You’re told you’ve won a prize — but you must pay a “processing fee” before receiving it. 

Tip: Legitimate lotteries never ask winners to pay fees up front. 

7. Online Purchase Scams
   

Scammers advertise products at bargain prices on fake websites or marketplaces, collect payment, but never deliver. 

Tip: Shop only on trusted platforms. Check reviews and seller credibility before making purchases. 

8. “Friend or Family in Need” Scams
   

A scammer pretends to be a relative or friend, urgently asking for money due to an emergency. 

Tip: Always verify by calling or video-calling the person directly. 

9. Disaster Relief / Charity Scams
   

Fraudsters exploit real tragedies, setting up fake charities to collect donations. 

Tip: Donate only to registered, reputable charities. Use official websites or known payment channels. 

10. Rental Scams
    

Scammers impersonate legitimate property agents or landlords, advertising attractive rental properties online to lure victims. They may request deposits or advance payments up front, often before any property viewing takes place. Once payment is made, the scammer disappears,  and the advertised property turns out to be fake or unavailable. 

Tip: Always arrange to view a property in person or through verified platforms before transferring any funds. Check the credentials of the agent with the Council for Estate Agencies (CEA) or equivalent regulatory body. 

How to Stay Safe

General Prevention Tips:

1. Keep personal information private: Don’t share account details, passwords, or ID numbers with anyone.
2. Be wary of urgency: Scammers create pressure, so you act without thinking.
3. Think before you click: Avoid clicking links in unexpected emails or texts — these may lead to phishing sites. 
4. Secure your devices: Keep your software updated. Don’t install apps from unknown sources. Use secure Wi-Fi and avoid public networks for financial transactions.
5. Verify everything: Always confirm the legitimacy of a request before providing information or making payments.

What to Do if You Suspect a Scam:

1. Stop all contact immediately.
2. Do not send any more money or information.
3. Report the scam.
4. Contact the police.
5. Change your passwords immediately. 

If you suspect that your Liquid Pay account is involved in a scam, notify us at Support@liquidgroup.sg so we can assist.